IT Glue Alternatives for MSPs in 2026: Hudu, Passportal and More

By David Smith, Founder and CEO, Atlas AVD, 2026-11-10, updated 2026-11-10

The main IT Glue alternatives for MSPs are Hudu, ConnectWise Documentation (formerly ITBoost), N-able Passportal and Atlas Vault. Hudu is the closest like-for-like replacement and the only one of them with a self-hosted server option. ConnectWise Documentation fits ConnectWise shops, Passportal leads on credentials rather than documentation, and Atlas Vault keeps documentation in your own Azure tenant and can import your IT Glue flexible assets directly.

The short version: Choose Hudu if you want a modern documentation platform with no user minimum and the option to self-host. Choose ConnectWise Documentation if you run ConnectWise PSA and Automate. Choose N-able Passportal if credential and privileged access management matter more to you than structured documentation. Choose Atlas Vault if your clients run on Azure and Azure Virtual Desktop and you want documentation and credentials in your own tenant, next to the infrastructure they describe, with no per-technician fee.

What IT Glue does, and why MSPs look elsewhere

IT Glue, a Kaseya company, is structured IT documentation for MSPs: relationship mapping between assets, passwords and documents, password management, AI-generated SOPs, Network Glue for network discovery, Microsoft documentation and password rotation, and MyGlue for sharing with end users. Its integration list includes ConnectWise Manage, ConnectWise Automate, Autotask PSA, Kaseya BMS, Kaseya VSA, NinjaRMM, ServiceNow, Meraki, Auvik and Microsoft 365. It's priced per user, per month, across three tiers, each with a five-user minimum.

MSPs usually start looking at alternatives for one of these reasons:

• Per-user licensing adds up. Every technician who needs access is another seat, and the minimum applies even to a small team.
• They want to host it themselves, or at least keep the data inside a boundary they control rather than a vendor's multi-tenant cloud.
• Their PSA and RMM come from a different ecosystem than Kaseya's.
• They care most about credentials and want privileged access management first, documentation second.
• Their clients run on Azure, and they'd rather keep documentation next to the desktops, VMs and tenants it describes.

If none of those apply, IT Glue may well be the right tool for you. If one does, read on. For the full selection criteria behind this list, see our IT documentation software buyer's guide.

The alternatives

Each vendor is summarized from its own product pages and documentation, checked on 9 and 10 November 2026; the sources are listed at the end. We don't quote prices, because they change and several are set by quote.

1. Hudu

Hudu is the most direct IT Glue replacement: client documentation, a password vault, asset management, linked relationships, processes and SOPs, IP address and rack management, expiration tracking, website and SSL monitoring, a knowledge base and a secure client portal. It runs in the cloud or self-hosted, with 60+ integrations covering PSAs, RMMs, Microsoft 365 and Slack, plus a REST API and webhooks. It's licensed per user with no user minimum and no long-term contract, and read-only portal users are free. Hudu offers guided migrations as a paid professional service.

Choose it over IT Glue when: you want a like-for-like documentation platform with no user minimum, free read-only client access, or the option to run it on your own server. Check: if you self-host, who patches, backs up and monitors the server; and what the guided migration covers for your IT Glue data.

2. ConnectWise Documentation (formerly ITBoost)

ConnectWise's documentation product covers SOPs, a password vault, role permissions, templates, revision history and scheduled asset discovery. It's offered as SaaS, with two-way sync of companies, contacts and configurations with ConnectWise PSA, and integrations with ConnectWise Automate and BrightGauge. It's licensed per user, with a minimum.

Choose it over IT Glue when: you're standardized on ConnectWise PSA and Automate and want documentation from the same vendor. Check: how far its integrations reach outside the ConnectWise ecosystem, and what its minimum is for your team size.

3. N-able Passportal

N-able describes Passportal as cloud-based privileged access management for MSPs. It generates and stores encrypted credentials, rotates passwords on a schedule (including Active Directory, Azure AD and Microsoft 365 accounts) with audit logs of who accessed what, and adds self-service password reset and one-click access removal when staff leave. Its Documentation Manager holds client knowledge, and a custom-branded portal lets you sell password management to clients as a service.

Choose it over IT Glue when: credential rotation and privileged access are your first priority, especially if you already buy from N-able. Check: whether its documentation covers the structured client records you keep in IT Glue today, or whether you'd pair it with a documentation tool.

4. Atlas Vault

Atlas Vault is the IT documentation and credential store built into Atlas AVD, the platform that runs your clients' Azure Virtual Desktop estates. It's deployed with Atlas into your own Azure subscription, and technicians sign in with Microsoft Entra ID.

• Structured registers: companies, contacts, locations and racks, networks and IPAM (Azure virtual networks are filled in for you), assets from your own templates, software and licenses, websites, certificates and network shares.
• Credentials: with TOTP, rotation dates, password history with rollback, and expiring, one-time share links. Every reveal is audited, and the audit record is written before the secret is shown.
• Runbooks: Markdown documents with templates and version history, and Processes, checklists with an owner per step and a record of every run.
• Related items: typed links from a document to the credentials, contacts, assets and websites it describes, and to the host pools, VMs and Azure resources Atlas manages.
• Expiry reminders: emails 30 and 7 days before a credential, certificate, SSL certificate or domain expires.

Here's the assets register in our demo environment. It's the real Atlas AVD console; the companies and assets are sample data:

Atlas Vault is included on the Atlas AVD plan, with unlimited technician seats; on the free Community plan it's read-only. If you're leaving IT Glue, Vault can import your flexible asset types and flexible assets straight from the IT Glue API, passwords included, and you can re-run the import to pick up changes while you move.

Choose it over IT Glue when: your practice runs on Azure and AVD, you want documentation and credentials in your own tenant alongside Atlas Reach and your desktops, and you don't want to pay per technician. Check: it needs the Atlas platform rather than running standalone; it doesn't sync assets in from an RMM or offer a client portal yet; and it has fewer third-party integrations than long-established platforms. Our Atlas AVD vs IT Glue comparison goes through the two feature by feature.

Hudu vs IT Glue

Hudu and IT Glue are the two platforms most MSPs shortlist, and they cover much the same ground: structured client documentation, a password vault, relationships, SOPs, and integrations with the PSA and RMM you already run. The differences are in hosting and licensing.

In short: Hudu suits MSPs that want no minimum, free read-only client access or a self-hosted server. IT Glue suits MSPs that are deep in the Kaseya ecosystem and want its integrations there. If neither hosting model is what you want, and your clients are on Azure, Atlas Vault keeps the data in your own tenant instead.

Passportal alternatives

MSPs leaving Passportal are usually looking for one of two things: more structured documentation next to the passwords, or a different place for the credentials to live. The main alternatives are:

• IT Glue: documentation first, with password management built in and rotation through Network Glue. A natural move if you want richer client records and you're in the Kaseya ecosystem.
• Hudu: a documentation platform with a password vault, access controls and audit logs, and the option to self-host.
• ConnectWise Documentation: a password vault alongside SOPs and configurations, synced with ConnectWise PSA.
• Atlas Vault: credentials and documentation together in your own Azure tenant, with every reveal audited, TOTP, password history and expiring share links. It can import credentials from password manager CSV exports and Azure Key Vault JSON.

Whichever you choose, check how scheduled rotation of Active Directory and Microsoft 365 accounts will work after the move, since that's one of Passportal's core features, and check which fields Passportal's export includes before you plan the import. Our guide to where an MSP should store client credentials covers the trade-offs between a password manager, a documentation platform, a PAM tool and a vault in your own tenant.

IT Glue alternatives at a glance

How to migrate off IT Glue

1. Inventory what you have: flexible asset types and how many assets each holds, passwords, documents, attachments, and which integrations write into IT Glue today.
2. Decide what moves and what doesn't. Old, unused flexible asset types are a good thing to leave behind.
3. Export or import through the API. Atlas Vault's IT Glue import reads flexible asset types and assets directly, turns each type into a Vault asset template with the same fields, brings passwords across encrypted (the API key needs Password Access), and files assets under the matching company. Upload fields aren't imported, so download any files you need. With Hudu, ask what its guided migration covers.
4. Run both side by side for a few weeks. Re-run the import to pick up changes made in IT Glue in the meantime.
5. Switch over client by client, then revoke the IT Glue API key and check your notice period before the renewal date.

FAQ

What is the best alternative to IT Glue?

It depends on why you're moving. Hudu is the closest like-for-like replacement and can be self-hosted. ConnectWise Documentation fits ConnectWise shops. Passportal fits MSPs that put credentials first. Atlas Vault fits MSPs whose clients run on Azure and AVD and who want documentation in their own tenant.

Is Hudu better than IT Glue?

They cover similar ground, so it comes down to hosting and licensing. Hudu offers self-hosting, no user minimum and free read-only portal users; IT Glue has a five-user minimum and deep integrations across the Kaseya ecosystem.

Is there a self-hosted alternative to IT Glue?

Yes. Hudu offers a self-hosted option. Atlas Vault runs in your own Azure subscription as part of Atlas AVD, so the data stays in your tenant without a separate server to maintain.

What are the alternatives to Passportal?

IT Glue, Hudu, ConnectWise Documentation and Atlas Vault all store credentials alongside client documentation. Check how each handles scheduled rotation of Active Directory and Microsoft 365 accounts before you move.

Can I import my IT Glue data into Atlas Vault?

Yes. The IT Glue import reads your flexible asset types and flexible assets through the IT Glue API, brings passwords across encrypted, and can be re-run to update what it imported. It needs the Atlas AVD plan and isn't available for GCC High deployments.

Is there a free alternative to IT Glue?

Hudu's read-only portal users are free, but technicians need a licence. Atlas AVD has a free Community plan on which Atlas Vault is read-only; editing and the IT Glue import need the Atlas AVD plan.

Last updated 10 November 2026. Vendor details are drawn from each vendor's public pages and documentation, checked on 9 and 10 November 2026: IT Glue; Hudu, its pricing and self-hosted setup guide; ConnectWise's Documentation (ITBoost) and pricing pages; and N-able's Passportal. They're summarized in good faith; confirm current features and terms with each vendor. IT Glue, Hudu, ConnectWise and Passportal are trademarks of their owners; this article is not affiliated with or endorsed by them. Atlas Vault is described as of November 2026.