Customer-Facing Portal

A branded, read-only window into each client's environment.

Give your MSP clients their own read-only sign-in to Atlas AVD, scoped to a single tenant. Using the built-in Read Only role, client users see their own environment (health, cost, sessions, and activity) while every configuration, write, and export action stays locked to your team. It's the transparency clients ask for without handing over operational control or standing up a separate reporting process.

Key capabilities

  • Dedicated Read Only role: full read access, zero write or configuration ability
  • Scope each client user to a single tenant so they only ever see their own environment
  • Read-only visibility into host pools, sessions, VMs, analytics, and environment health
  • Per-tenant cost visibility: client users never see cross-tenant or MSP-wide spend
  • No configuration, export, or PII access: operational control stays with the MSP
  • Pairs with White-Label Branding so the experience carries your identity

How Customer-Facing Portal works

  1. Create a client user in Atlas and assign the Read Only role
  2. Scope that user to their own tenant so no other client's data is visible
  3. The client signs in to a read-only view of their environment: health, cost, sessions, and activity
  4. Layer on White-Label Branding so the portal carries your logo, colors, and name

Available on: MSP Capabilities plan and above

Customer-Facing Portal is included in every MSP Capabilities subscription.